We all know that struggle when your computer just isn't feeling that well and somehow the problem cannot be diagnosed over a simple phone call. Variable provides excellent on site support on a regular basis, we're mostly on a first name basis with most of our clients.

Remote support has made it easier and cheaper for most technical issues.

First hour rate R 950.00 excl Desktop Support and R 1,750.00 excl Server Support.

Rates are charged in quarter hour increments after the first hour at R850.00 excl per hour Desktop Support and R 1,650.00 excl per hour Server Support.

Payment is due upon date of invoice.

Travel fees will be charged as applicable.

First hour rate R 850.00 excl Desktop Support and R 1,650.00 excl Server Support.

Remote support includes email support, phone calls, screen sharing etc.

Please make sure you have downloaded AnyDesk

Payment is due upon date of invoice.

Travel fees are calculated in the following method: Round Trip between our office and the service site multiplied by the AA Rates (currently R 6.10 per kilometer).

Monday to Friday 07:00 to 16:00. Support outside of these hours is billed at 1.5 x the rate during the week and 2 x on weekends and hopdays.